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Website Chat Services
More Leads. Higher Conversion Rates. Better Customer Communication. Meet WebCreatify Chat!
Customer expectations are higher than ever. Not only do they expect to immediately speak with someone, but customers also want to instantly communicate with businesses in the way THEY want to.
WebCreatify Chat is a website chat service that makes customer communication simple—for both you and your customers. With both Artificial Intelligence-based and live chat capabilities, you can take a customized hands-off or hands-on approach, allowing you to free up your CSRs’ time while still providing instantaneous customer service.
Websites promote you 24/7: No employee will do that.
(By Paul Cookson)
Why Choose WebCreatify Chat as Your Website Chat Service?
(1) CONVERT MORE LEADS WITHOUT LIFTING A FINGER
- Seamless, easy-to-use capabilities that increase conversion rates by enabling customers to communicate with you on their terms
- Allows website visitors to find relevant information about your company and get their questions answered with powerful, custom AI capabilities
- Puts key customer information (name, email address, phone number, source of the lead) in the hands of your team quickly via real-time email notifications or its optional live chat capabilities
(2) BETTER INSIGHTS AND REPORTING
- Allows you to continually improve the customer’s experience when interacting with Blue Corona Chat by collecting and analyzing historical chat data
- Includes a Google Chrome extension that enables CSRs to jump into current website chats and shows how many people are currently chatting
- Includes dynamic phone call and integrated multi-channel tracking, including call recording, lead qualification, and more!
(3) CUSTOMIZATION TO THE MAX
- Customizable, multiple talk tracks and responses tailored to your industry
- Allows CSRs to jump into a live chat and take over for the AI-technology
- Customers can chat online or use their mobile device to send texts and even voice messages, allowing customers to communicate with you on their terms
(4) HANDS-OFF OR HANDS-ON APPROACH
- Supports both AI-enabled, instant responses or live chat with a customer service representative
- Continually-learning, industry-specific AI capabilities that analyze the user’s question and intent to provide the next response
- Ability to notify multiple team members of chats and leads, just like any other website contact form
Website Chat Service FAQs
When you subscribe to our service you will be able to chat in a real time with your website visitors.
Why Choose Us
We guide you through the pipelines that generate new marketing ideas with higher potential and lower risk.
We believe in building partnerships, not acquiring clients. We treat your business like our own.
We provide energy-efficient and environmentally conservative solutions to our clients to boost their business.
We cover a large range of creative platforms and digital projects with one purpose: to create experiences.
Based on solid strategic framework and real, relevant research, we create prototypes, not presentations.
WebCreatify is all time available to guide you and help you out to solve your marketing and website problems.